Refund policy

Returns

Free Returns within the United States.

International returns are at the expense of the customer and a tracking number must be supplied.

Please note Shipping Costs at initial purchase are not refundable.

You have up to 14 days from receiving your order to exchange or request a refund 

Please see below how to request a return

Step 1: Go to " Request A Return/Exchange page

Step 2: 

How do I return?

• Enter your order number and email address in the fields above and click Start
• Follow the instructions and select the items you want to return
• You will get a confirmation email with the shipping guidelines once the return request is approved

Step 3:

• Ship out your order
  

Please Note: If it is any later than 7 days from the day receiving your return label, we will be unable to accept this return or issue a refund. 

Step 4:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

Please Note:

- Merchandise must be returned in original condition/ packaging ( including duster bags ) with attached price tickets and must be accompanied by the packing list or original sales receipt. Merchandise must be in new, unwashed, unworn condition to be valid for a refund/Exchange.

- We cannot be responsible for goods lost or damaged in transit.

- We do not hold responsibility over packages once its delivered by the carrier. 

 Exchanges

Exchanges will only be made if items were delivered to you in a damaged state, Free of charge.

ITEMS UNDER THE SAME PRICE MAY BE EXCHANGED WITH ADDITIONAL SHIPPING COSTS.

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CANCELLATION POLICY:

After a customer makes a payment online, they must cancel the order within 24 hours (1 day) to reverse the transaction.